We are looking for a hands-on Logistics Specialist to take ownership of 3PL warehouse operations, logistics related ERP-processes, and global outbound transportation. In this role, you will ensure costs are managed within budget while enabling the successful achievement of commercial targets. You will be responsible for driving smooth, efficient and reliable logistics processes that drive excellent service to our customers worldwide.

The ideal candidate is a self-starter and problem-solver, who thrives on challenges and takes action to make things happen. Since we operate within a global end-to-end supply chain spanning Europe, Asia and North America, success in this role requires broad knowledge of international logistics, cultural differences, and diverse operating standards.

While you value independence and take initiative, you are also a true team player who enjoys collaborating with colleagues and stakeholders across different functions and geographies. Importantly, you are hands-on, willing to dive into operational details, solve day-to-day issues and act decisively to make things happen.

Tasks & Responsibilities

• Follow up on transport and warehouse KPIs, and take actions to improve performance if needed.
• Ensure outbound service quality to Happy Socks customers, including order fulfilment and transport. Together with market-specific operations representatives, ensure that both B2B and B2C orders are delivered on time, in full, and according to customer requirements.
• Act as a hands-on problem solver, able to step into operational details when needed.
• Own and monitor the integration between the ERP system and our 3PL (s).
• Track and provide inbound and outbound forecasts to the 3PL in The Netherlands, ensuring accurate planning and operational readiness.
• Plan and coordinate peak season operations with the 3PL in The Netherlands and global outbound transportation providers, ensuring commercial targets can be met within the agreed timeframe.
• Monitor and improve inventory accuracy, short shipments, stock optimization, sample kits, return processes and error logs.
• Follow up on logistics-related budgets and costs across the group, investigate any differences, and take action to ensure costs remain within targets and commercial objectives can be met.
• Handle freight agreements with outbound transportation providers and negotiate costs, terms, and service levels.
• Oversee virtual office and factory locations in the ERP system, making necessary adjustments on a monthly basis.
• Drive and monitor projects in the logistics function, alongside our Operations Project Manager, as well as cross-functional initiatives aimed at improving global efficiency, processes and alignments.
• Support and work closely with our Finance, Marketing and other Commercial teams on e.g. internal audits, accruals, stock takes, sample sales, marketing initiatives and other cross-functional projects.
• Represent the logistics function in regular sustainability meetings and drive sustainability-related initiatives.

Requirements & Skills

• 5+ years’ experience in Logistics in a global setting
• Degree in Logistics, Supply Chain Management or Business Administration
• Fluency in English, both spoken and written
• Analytical skills, with a structured and methodical way of working
• A hands-on-doer who acts and takes initiative
• Proven experience in warehouse operations, 3PL management, and global transportation
• In-depth knowledge of the consumer goods industry
• Solid understanding of ERP systems (Microsoft Business Central is a strong plus)