At Happy Socks, our mission is to spread happiness through every colorful pair we create. We take this mission seriously, and we hope you will, too!

We are currently seeking a Sales Assistant to provide essential administrative support to our internal North American sales team and external wholesale customers. The Sales Assistant plays a critical role in ensuring the sales team and customers have the resources they need to achieve sales targets. This position will report to the General Manager of North America, support two Account Executives and work out of our NYC office.

As a global company with over 150 creative individuals from 25+ nationalities, you’ll be joining our tight-knit team of 6 Happy Sockers in the New York office.

Key Responsibilities

Sales Support

• Process customer orders according to established procedures and guidelines
• Assist with order revisions, including cancellations, price updates, style numbers, and color changes
• Assist customers regarding reorders, returns, and order-related queries
• Support the sales team with general customer inquiries, including order copies, pricing, and style descriptions
• Set up seasonal collections in GXS
• Assist with market preparation, sales meetings, and market recaps
• Organize and maintain sample archives and ensure samples are prepped and clean for new arrivals, office needs, tradeshows, travel, etc
• Manage the NuOrder platform to ensure it is up-to-date with the latest inventory availability and the creation of new collections
• Refresh and maintain home and hero images on the NuOrder site weekly/monthly
• Create and distribute weekly top and bottom seller reports by account
• Collaborate with the operations team to provide Account Executives with up-to-date information for processing shipments and order
• Scan and forward mail to the HQ Finance team as needed

Requirements & Skills

• 1-2 years of wholesale experience preferred
• Proficient in Microsoft Office, especially Excel (advanced formula knowledge is a plus)
• Strong communication skills, both written and verbal
• Excellent interpersonal, organizational, and problem-solving abilitie
• Ability to prioritize, multitask, and collaborate with cross-functional team
• Self-motivated with keen attention to detail and a strong drive for results
• Ability to thrive in a dynamic and flexible work environment
• Able to work well under pressure and be proactive when needed
• Eligibility to work in the U.S. is required

Compensation:

At Happy Socks, we are dedicated to providing fair pay and benefits. For individuals hired to work in New York, we include a reasonable estimate of the salary or hourly rate range for the role. This estimate reflects various factors considered in compensation decisions, such as skills, experience, training, and organizational needs.

The anticipated compensation is: $60,000 - $65,000

Happy Socks North America, Inc. is an equal opportunity employer and does not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, military or veteran status, or any other status protected by federal, state, or local law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.